Macs are great for totally blind, but not as good for the mostly blind.

Mac sense and nonsense | InfoWorld | Column | 2007-03-14 | By Tom Yager:

"My wife is legally blind. She bought in to the Mac's hype about being very usable for visually impaired users. We have spent over 18 months just trying to globally change the background color, the font size and things like this. I've hacked it by going to each application and making the changes there but it is not like Windows themes. In fact, themes were removed from Tiger. We sent an e-mail to Steve Jobs with our complaints and we got a pretty high service manager (not lowly rep) to call her. After several hours on the phone he finally said ~maybe we'll fix that in the next OS release.~ Now the Mac is GREAT if the user is 100% blind. The system has built-in software that would cost a Windows user substantial cash to get. For the nearly blind though the Mac is an exercise in frustration. There are things she likes about the Mac but daily she fights to get simple things done. One would not imagine just changing the fonts of menus would be so hard, if not downright impossible. Yet it is. I hope Steve Jobs see this (or one of his managers) and realizes they are not serving this customer base very well. Thank you kindly, Tony K. Tennessee"

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